Payment Policy for LunarSkyHato.com

Effective Date: December 31, 2024

LunarSkyHato strives to offer a seamless shopping experience. This Payment Policy outlines the payment methods, processing times, and transaction security for purchases made on our website.

Accepted Payment Methods

We accept a variety of payment methods to ensure a smooth and secure transaction process. These methods include:

  • Credit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Secure and widely recognized online payment solution.
  • Apple Pay and Google Pay: For a faster checkout process.
  • Bank Transfers: Available on request for larger transactions.

Each payment method is securely processed through trusted third-party providers to ensure your financial information remains confidential.

Payment Processing

After you complete your purchase, payment is processed immediately. Your payment details will be securely transmitted to the payment processor, who will authorize the transaction. You will receive an email confirmation once your payment has been approved.

Please note that if there are any issues with processing your payment, such as incorrect details or insufficient funds, we will contact you via the email address provided at checkout.

Transaction Currency

All transactions on LunarSkyHato.com are conducted in USD (United States Dollar). For international customers, please be aware that currency conversion fees may apply, depending on your payment provider.

Sales Tax

Sales tax will be calculated at checkout based on your shipping address. LunarSkyHato is required to collect sales tax for orders within certain U.S. states where we have a tax obligation. The final total will reflect the applicable taxes.

Order Confirmation and Receipts

Once your payment is processed, you will receive an order confirmation email with a summary of your purchase. This email serves as your receipt. If you need a formal invoice for your records, you can download it from your account or contact us directly.

Security and Fraud Prevention

We take payment security seriously. Our website uses SSL encryption to protect your payment information. Additionally, we employ fraud detection mechanisms to ensure that all transactions are legitimate and secure. If we suspect fraudulent activity, we may request additional verification before proceeding with the order.

Payment Authorization

Please note that payments are authorized at the time of purchase, but funds will only be debited once your order is processed for shipping. If there is an issue with your payment, we will notify you and attempt to resolve the situation.

Refunds and Cancellations

If your payment has been successfully processed but your order is canceled due to stock issues or other reasons, we will issue a full refund. Refunds will be processed using the original payment method.

For further inquiries, you can contact our customer support team at:

  • Email: info@lunarskyhato.com
  • Phone: (540) 291-2351
  • Address: 698 Back Run Rd, Natural Bridge Station, Virginia